Privacy Policy

Our Commitment to Privacy

OnlineXFashion respects and upholds the confidentiality of information and the privacy of individuals and is committed to protecting your privacy and providing a safe online experience for all of our subscribers and users. We strive to offer our highest service to all of our users.

Because we gather important information from our users, visitors and customers (collectively "Customers" or "you" or "your"), we have established this Privacy Policy as a means to communicate what information we gather, how we may use it, to whom we may disclose personal and other information you have provided, and how you may change or correct personal information that you have provided to us. By accessing this website, you acknowledge and agree to this Privacy Policy.

What information do we collect?

We may collect personal information from you, such as your name, email address, postal address, phone number, gender, birthday, personal interests, etc., when you visit our website or one of our stores, place an order online, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online. Our website collects certain data automatically, such as your browser type, IP address, referring website address, domain name, and access times. This data is used to improve your online experience at our website. We may combine all of this information with information about you that we acquire from our joint marketing partners and from unrelated third parties.

What do we use your information for?

We may use your personal information in the following ways:

  • To process and fulfill your order, including sending you emails to confirm your order status and shipment
  • To communicate with you and to send you information and promotional offers related to OnlineXFashion, occasional company news, updates, related product or service information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
  • To administer and fulfill our contests and other promotions
  • To help us learn more about your shopping preferences
  • To enhance your shopping experience online
  • To help us address problems with and improve our site design, products and services
  • To analyze user trends and statistics
  • To protect the security or integrity of our website and our business
  • To contact you if necessary

If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our website.  We enable users of our website to send links by email to other parties who may have interest in them. We do not retain or share any email addresses of either the sender or recipient of links after they are sent with third parties.

How do we protect your information?

We have implemented a variety of security measures to protect your personally identifiable information when you place an order or enter, submit, or access your personal information. We have added extra layers of security around your payment information. The security of your information is protected during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.  Additionally, your account information is protected by a password for your privacy and security. It is important to prevent unauthorized access to your account and personal information by keeping your password to yourself and signing off once you have finished using a shared computer so that others cannot access your account. For payments with credit cards, we assign the payments collection to professional third parties which complied to PCI Data Security Standard and we do not and cannot store any of your credit card information.

While we use industry-standard precautions to safeguard your personal information to ensure that user account information is kept private, no security system can ever be guaranteed to be completely secured. We cannot guarantee the security of any information you transmit to us and you do so at your own risk. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Do we use cookies?

When you visit the website, we may send one or more “cookies” to your computer. A "cookie" is a small line of text that is stored with your web browser, which allows us to recognize you when you return to the website. Cookies are unable to identify you personally because they do not contain any personally identifiable information about you. It allows us in monitoring and tracking which of our features, promotions, or otherwise, you like best, and also enable us to deliver product recommendations and tailor other contents that are customized to fit your interest. Your browser has options to accept, reject or provide you with notice when a cookie is sent. Our website is viewable even if you completely disable the cookie function on your browser. However, if you disable cookies, some advanced and tailored features or offerings on our website will not be available to you.  

Additionally, we may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf.  These companies may use cookies and web beacons to measure advertising effectiveness (such as: the pages you visit, and where you click, and which links you click, which ads you see and click on, and the categories of search keywords and terms you enter).

Do we disclose any information to outside parties?

Information about our customers is a very important part of our business. We do not sell, trade, or share your personally identifiable information with outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes to our Privacy Policy

We will continue to update or revise this Privacy Policy from time to time as required to protect our users and ourselves. If we decide to change our Privacy Policy, we will post those changes on this page. Your continued use of the respective website following the posting of revised Privacy Policy means you accept and agree to the changes.

This policy was last modified on September 9, 2013.

Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

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